| CONTACT US
Individuals & Families
Agents
Strata Health Solutions
PO Box 310
McKinney, TX 75070
Customer Service
(800) 269-3563
NOTE: Strata Health Solutions (SHS) does NOT pay claims. Do not submit claims to this address. Please mail your claim to the address listed on the back of your Member ID Card. Members may also locate the appropriate claims address in their Member portal. SHS will return to sender any claims received.